Frequently Asked Questions

What are your opening hours?


Monday to Friday - 9am to 6pm

We are closed on weekends and bank holidays. Our Christmas Opening hours will be published around the festive period.

Can I order over the phone?

For your security we are do not take orders over the phone. Please place your order through the website although if you need any assistance we are here to help.

Can I specify a delivery date when ordering?

We cannot deliver on a specified date, your order should arrive with 3-5 working days.

What product guarantees do you provide?

All our cartridges come with a 12 month guarantee for any products that become faulty under normal use. If you have a product that arrives faulty please see our returns information as we will organise a collection and replacement of the product.